Delivery Information

All orders placed before 10.00 am will be dispatched that same day. In the unlikely event that we don't have your item in stock at our premises, it will be dispatched from Lodar UK with delivery lead time of 7 - 10 days from receipt of order, unless otherwise stated.  Lodar Actus and air systems have a delivery lead time of up to 21 days from receipt of order as they are stocked in Lodar USA.  If in doubt, please ask. Hetronic delivery times vary, so please ask.


For UK orders less than £50 + VAT, a shipping charge of £5 + VAT is added when you checkout. For orders £50 + VAT and above shipping is free.

Who do we use?

We use some of the top carrier companies in the world, although you can use your own carrier to collect the order. Our main carriers are: Royal Mail and FedEx. For all other International shipments, costs are clearly marked on the item listing. Please make sure the ship to address you type during checkout is correct. We are not responsible for any wrong or un-deliverable addresses.

All shipments for UK Delivery are dispatched by FedEx Priority or the Royal Mail Postal service, depending on location and time or order, with Friday orders being shipped 1st class with an aim for a Saturday delivery.

All shipments for delivery within the EU and Australia will arrive on a 3 - 7 delivery service depending on Country location. Please contact us for accurate delivery times within the EU.

All shipments to North America are sent FedEx priority, with a expected delivery within 2 days depending on location and time of order. Please contact us for accurate delivery times.

All shipments to countries not mentioned above have varying delivery times, so please contact us for accurate delivery times.

We take great care packaging every item to ensure safe shipment to you.

Orders are generally shipped on the day of full payment or latest next day depending on when payment is received; all deliveries will require a signature on delivery.